Return Policy.

ELIGIBILITY OF ITEMS FOR RETURN OR EXCHANGE

Customers have the right to return any purchased items without defining the reason within 7 (seven) calendar days from the moment of receiving those items from the Seller or the Seller’s representatives. The items can be returned if their consumer properties, factory labels, and ready-for-sale condition are preserved.

Rules on returning and exchanging Items with discovered defects:
Customers are entitled to notify the Seller of any discovered defects and demand to rectify them within 7 (seven) calendar days from the moment of the receiving the Items from the Seller or the Seller’s representatives. The only exception are defects caused by improper handling of the Items by the Customer.

Customers have the right to refuse to take Items and ask for a money refund. In this case the Items must be returned to the Seller, and their consumer properties, factory labels, and ready-for-sale condition are preserved.

To return the Items, you must submit the copy of proof of purchase and get the return request form by send email to cs@presoll.com for get a return form (if approved).

1-Pack all the items in the original packing. Items bought as sets must be returned in sets.

2-Attach a copy of the sales check, specify the method of refund (a postal order or a transfer to the bank account).

3-We will send a pre-paid shipping return lable if products are :

  • The product itself is flawed;
  • The quality of the printing is poor;
  • The product you received is different from the product originally represented on our site (type, size, color, printing content, material).

4-Customer will paid for return fee if non reason return packge.

5-When we received the return package the refund will process in the next 72 hours, and a credit will automatically be applied to your credit card or original method of payment, within 3 business days.

6-Return address accepted : 

1421 Willowbrooke Cir
Franklin – TN – 37069
USA, United States

EMAIL: cs@presoll.com(24/7 SUPPORT)

PHONE NUMBER: +1 (202)-630-9435